Home > Customer Service
Please feel free to send an e-mail regarding any questions you may have to Customer Service. We can also be reached by phone at 800-421-1856, M-F 7 AM to 3:30 PM

Back Orders

If an item is not available at the time you place your order, we will ship the request within 15 days or refund you purchase.


Pricing on this Site is displayed in the currency of the United States of America, U.S. dollars. These prices are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

We strive to provide accurate product and pricing information. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, GRLVitamins reserves the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

International customers are subject to the current exchange rates for products at the time an order is placed. Further, an international customer is responsible for all shipping fees associated with their order. These rates are calculated based on total package weight and final destination, additional charges for duties, insurance costs, tariffs, or value-added taxes are your responsibility. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.


GRLVitamins.com will refund the purchase price for all authorized returns within 30 days of purchase. Please E-Mail Customer Service to receive and authorize code in advance of return. Returned products must be unopened and sealed, unless defective.

You may return any unopened product with accompanying receipt within 30 days of purchase and receive a full refund, mail the item to:

General Research Laboratories, Inc.
Attn: Web Sales Returns
1770 Tapo Street
Simi Valley, CA 93063

Wholesalers, Distributors and Retailers

General Research Laboratories, Inc. reserves the right to limit quantities of products listed for sale on this site. Distributors, Retailers and Wholesalers are encouraged to contact our marketing department to establish bulk sales agreements. Please contact us, New Accounts.